This policy sets out the basis on which any personal information we collect from you, or that you provide to us, through this website or otherwise in relation to the Many Hands Project, will be processed by us. Please read the policy carefully to understand our practices regarding your personal information and how we will treat it. By visiting and continuing to use this website you are consenting to the practices described in this policy.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).
For the purposes of data protection law, the data controller in respect of personal information collected through this website, or that we otherwise collect in relation to the Many Hands Project, is the Lead Partner, The Academy for Contemporary Music Limited, Rodboro Buildings, Bridge Street, Guildford, GU1 4SB, Registered Company Number: 03217674.
We may share the information with other persons as described below.
Many Hands is committed to protecting your privacy and security. This policy explains the types of personal information we collect from you, how and why we use your personal data and who we may disclose it to, to ensure you remain informed and in control of your information.
You can decide not to receive communications or change how we contact you at any time. If you wish to do so please contact us by emailing firstname.lastname@example.org.
We will never sell your personal data, and will only ever share it with organisations we work with where necessary and if its privacy and security are guaranteed.
The Many Hands Project is across ten partner institutions (details of which can be found here: https://www.manyhandsproject.uk/index.php/our-partners/). You can read more about how our project and its partners gather, store and use your data below.
Personal data we collect about you
We may collect, use, store and transfer different kinds of personal data about you, as follows:
We collect your personal data in a number of ways and for various purposes. We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
(v) Sensitive Identity
Performance of a contract with you
Necessary to comply with a legal obligation
Necessary for our legitimate interests (to keep our records updated and to study how you interact with us including attendances at events and workshops)
Performance of a contract with you.
Necessary to comply with a legal obligation.
Where we need to protect your vital interests (or someone else’s interests).
(ix) Marketing and
Necessary for our legitimate interests (for running the Project, provision of administration and IT services, network security, and to prevent fraud).
Necessary for our legitimate interests (to meet evaluation commitments to the OfS)
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
How we use your information
Under data protection law, we can only use your personal data if we have a proper reason such as:
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us.
We use personal data to communicate with people, to promote the Many Hands Project and to help with fundraising. This includes keeping you up to date with our news, updates, campaigns and fundraising information.
We have a legitimate interest in using your personal data for marketing purposes as set out above. This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
Marketing does not just mean offering things for sale, but also includes news and information about:
When you receive a communication, we may collect information about you respond to or interact with that communication, and this may affect how we communicate with you in future.
You have the right to opt out of receiving marketing communications at any time by contacting us at email@example.com or using the “unsubscribe” link in emails.
We will always treat your personal data with the utmost respect and never sell it with other organisations for marketing purposes.
How we protect data
We employ a variety of physical and technical measures to keep your data safe and to prevent unauthorised access to, or use or disclosure of your personal information.
Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means). Our partners’ staff also receive data protection training.
How your data is stored
We will keep your personal data secure at all times and use appropriate technologies, procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
Your personal data will be stored by Many Hands partners (and other third parties who are connected with Many Hands) to administer, monitor and evaluate the Many Hands Project. How and where our partners store this information is detailed in the following section.
Some organisations which provide services to us (particularly IT providers) may transfer personal data outside of the UK, but we’ll only allow them to do this if your data is adequately protected.
Who might we share your personal data with?
By participating in the Many Hands Project you agree to your personal data being stored by its partners where necessary in order to support the delivery, monitoring and evaluation of the project, including:
However, we disclose only the personal information that is necessary to enable them to perform their funding, management, delivery or support role and we will not allow them to email you with any unconnected marketing.
You can read more about how our main service providers comply with GDPR through the following links:
If you have questions about our partner organisations, please get in touch at firstname.lastname@example.org.
How long we store information
We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored for depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing emails, we will stop storing your emails for marketing purposes (though we’ll keep a record of your preference not to be emailed). We also would like to keep volunteer mentor and mentee information beyond the length of a project so we can keep in touch about our work, continue our relationship together and give volunteers the opportunity to get involved in other ways in the future.
We want to ensure that the personal information we collect from you is used to appropriately support our work together and considers any future dealings that you would like to have with us. For example, many people ask to receive references for their volunteer work. In these cases it is important we have the correct personal information on file. You can contact us at any time to ask us to remove or amend your personal information.
We continually review what information we hold and delete what is no longer required.
Keeping you in control
We want to ensure you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:
Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.
If you wish to exercise any of these rights please email email@example.com
Use of ‘cookies’
Like many websites, we use “cookies”. “Cookies” are small pieces of information sent to and stored on your computer, phone or tablet to allow the website to recognise you when you visit. They collect statistical data about your browsing actions and patterns to improve the website, but do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in loss of certain functions on this website.
How to contact us
You can complain to Many Hands directly by using the contact details set out above. If you wish to make a complaint, which does not directly relate to your data protection and privacy rights, you can do so in accordance with our complaints policy, also on this web site.
If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk.
Last updated: 16/12/2021