Help from your place of study

Find support services provided by your place of study
Our partner institutions all have student support and wellbeing teams that can help in a number of ways in addition to the Many Hands project. Click on the images and see what’s on offer at your place of study and how to make contact.

Get confidential support to help you to make most of your studies including:

  • One to One wellbeing support sessions to discuss your personal circumstances affecting your studies in strict confidence 
  • Wellbeing workshops to help you to develop your emotional intelligence skills and improve your mental health
  • Access to additional academic, career, IT, academic skills support 
  • Individual Support Plans with reasonable adjustments  
  • Guidance to access external support services including mental health and counselling  services


Contact us at: or on 0203 870 6666

Student Experience Team

We want to be able to make sure you are supported as much as possible during your time at SAE. The best way to do this is to speak with the Student Experience Officer at your campus. If you would like to arrange a time to meet with the Student Experience Officer you can always find them on campus or you can use the form linked.

Request a meeting with the Student Experience team



SAE Institute students going through a tough time can now access free online support with Togetherall. Whether you’re struggling to sleep, feeling low, stressed or unable to cope, Togetherall can help you get support, take control and feel better.

Request a meeting with the Student Experience team


Local Student Support Resources

Every SAE Institute campus has a Student Experience Team who is there to provide you with student support, helping you with academic and financial issues as well as being someone to turn and talk to if you need it. The Student Experience Team have links with local medical professional services and can support you in finding the right help.

Student Welfare Officer


We understand that you may encounter difficulties within your personal life whist you are studying with us and we are here to offer support and advice with regards to any personal issues you may need help with. Come and see us if you need to talk through worries in a confidential space or just need someone to talk to about how you’re feeling. We can direct you to the best place to go for additional support and can talk through your options with you whatever you are facing. We are also here to advise you who to talk to at Futureworks if you’re not sure.

We have a Student Welfare Officer who offers individual support meetings either as a one off arrangement or on a regular basis, depending on the need. We also offer an in-house counselling with counsellors who are trained and registered with the British Association for Counselling and Psychotherapy.

We can be contacted via email or phone 0161 214 4610 and we have an Instagram account @futureworks_studentservices.

Student Relations Team

The Student Relations team is a visible presence on each campus and they are on hand to assist and advise you on a diverse range of issues. Contact them by:
Telephone: 01483 500 845

Drop in: Students can drop in and speak to a member of the Student Relations team between 9am – 5pm, Monday – Friday.

Wellbeing Advisors / Mentors and Counselling Services

We have Specialist Support Services in the form of Wellbeing Coaches/ Mentors and Counselling Services at each of our campuses. Following an appointment with one of our Targeted Specialist Support Leads, individuals can be referred to a Wellbeing Coach/ Mentor or qualified Counsellor for Specialist Services support. These sessions will provide individual short-term interventions for students where they can discuss issues that are troubling them in a safe, supported and confidential environment.

We offer this service free of charge for all current ACM students.


Online Canvas Module

All ACM students have access to the Student Services Canvas module.

You can find information on what Student Services do, who we are, how to contact us as well as information on external support agencies that support a range of issues including mental health, emotional wellbeing, eating disorders, substance misuse, staying safe, sexual health and bereavement.


As part of our commitment to ensuring that we meet the mental health and wellbeing needs of our students, all students are able to register for a Togetherall account using their ACM email address. Togetherall is a free, anonymous and non-judgemental online environment supporting your mental health and wellbeing.

Find out about all of the wellbeing support available to you at ACM by visiting

Programme Lead


At Matrix College we are committed to ensuring that you get the best from your training. Our pastoral support along with your required personal counselling hours aims to ensure that you are fully supported during your time with us.

Your Programme Lead is your main contact for one to one support and well-being advice. Our Learning Support tutor offers support plans for those who need additional help, and the whole tutor team can offer advice and support about external mental health services that are available.At Matrix College we are committed to ensuring that you get the best from your training. Our pastoral support along with your required personal counselling hours aims to ensure that you are fully supported during your time with us.