Contact us at: email@example.com or on 0203 870 6666
We want to be able to make sure you are supported as much as possible during your time at SAE. The best way to do this is to speak with the Student Experience Officer at your campus. If you would like to arrange a time to meet with the Student Experience Officer you can always find them on campus or you can use the form linked.
Request a meeting with the Student Experience team
SAE Institute students going through a tough time can now access free online support with Togetherall. Whether you’re struggling to sleep, feeling low, stressed or unable to cope, Togetherall can help you get support, take control and feel better.
Every SAE Institute campus has a Student Experience Team who is there to provide you with student support, helping you with academic and financial issues as well as being someone to turn and talk to if you need it. The Student Experience Team have links with local medical professional services and can support you in finding the right help.
We understand that you may encounter difficulties within your personal life whist you are studying with us and we are here to offer support and advice with regards to any personal issues you may need help with. Come and see us if you need to talk through worries in a confidential space or just need someone to talk to about how you’re feeling. We can direct you to the best place to go for additional support and can talk through your options with you whatever you are facing. We are also here to advise you who to talk to at Futureworks if you’re not sure.
We have a Student Welfare Officer who offers individual support meetings either as a one off arrangement or on a regular basis, depending on the need. We also offer an in-house counselling with counsellors who are trained and registered with the British Association for Counselling and Psychotherapy.
We can be contacted via email firstname.lastname@example.org or phone 0161 214 4610 and we have an Instagram account @futureworks_studentservices.
Drop in: Students can drop in and speak to a member of the Student Relations team between 9am – 5pm, Monday – Friday.
We have Specialist Support Services in the form of Wellbeing Coaches/ Mentors and Counselling Services at each of our campuses. Following an appointment with one of our Targeted Specialist Support Leads, individuals can be referred to a Wellbeing Coach/ Mentor or qualified Counsellor for Specialist Services support. These sessions will provide individual short-term interventions for students where they can discuss issues that are troubling them in a safe, supported and confidential environment.
We offer this service free of charge for all current ACM students.
All ACM students have access to the Student Services Canvas module.
You can find information on what Student Services do, who we are, how to contact us as well as information on external support agencies that support a range of issues including mental health, emotional wellbeing, eating disorders, substance misuse, staying safe, sexual health and bereavement.
As part of our commitment to ensuring that we meet the mental health and wellbeing needs of our students, all students are able to register for a Togetherall account using their ACM email address. Togetherall is a free, anonymous and non-judgemental online environment supporting your mental health and wellbeing.
At Matrix College we are committed to ensuring that you get the best from your training. Our pastoral support along with your required personal counselling hours aims to ensure that you are fully supported during your time with us.
Your Programme Lead is your main contact for one to one support and well-being advice. Our Learning Support tutor offers support plans for those who need additional help, and the whole tutor team can offer advice and support about external mental health services that are available.At Matrix College we are committed to ensuring that you get the best from your training. Our pastoral support along with your required personal counselling hours aims to ensure that you are fully supported during your time with us.